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Get in touch with Vape Connect

Vape Connect contact options include phone, email, and social media to assist customers with inquiries, provide support for vape-related questions, and address order or product concerns efficiently.

What are some customer support channels of Vape Connect?

Vape Connect offers four customer support channels: phone, email, live chat, and social media. Phone: +44 7508 654311 Email: vapeconnectonline@hotmail.com Live chat Contact form Vape Connect also has a physical shop at Lane Ends, 4 Woodplumpton Rd, Ashton-on-Ribble, Preston PR2 2LP.

Location

HRM Trade LTD Unit 3s, Frank Street Preston PR1 1PB

Opening Hours

MONDAY TO FRIDAY 9:30AM to 19:30PM
SATURDAY 9:30AM to 12:30PM
SUNDAY 9:30AM to 12:30PM
BANK HOLIDAYS 9:30AM to 12:30PM

Frequently Asked Questions

What are some customer support channels of Vape Connect?

Vape Connect offers four customer support channels: phone, email, live chat, and social media.

  • Phone: +44 7508 654311

  • Email: vapeconnectonline@hotmail.com
  • Live chat
  • Contact form

Vape Connect also has a physical shop at Lane Ends, 4 Woodplumpton Rd, Ashton-on-Ribble, Preston PR2 2LP.

What are the social media accounts of Vape Connect?

The social media accounts of Vape Connect include Instagram and Facebook accounts to provide updates on vape reviews and product launches in the vaping industry.

Social media platforms of Vape Connect are listed below.

Facebook Page: Vape Connect Online

Instagram: vapeconnectonline
Pinterest:vapeconnectonline
Twitter:
@vapeconnect123

What is Vape Connect’s customer support email?

Vape Connect's customer support email is vapeconnectonline@hotmail.com. Responses arrive within 24 hours on working days.

How long does it take to get a response from Vape Connect via email?

Vape Connect responds to emails and contact form submissions within 24 hours on working days. Response times increase during weekends, bank holidays, and high-volume periods.

What are Vape Connect’s customer support hours?

Vape Connect customer support is available Monday to Friday from 9:30 AM to 4:00 PM and Saturday from 9:00 AM to 12:00 PM (GMT/BST).

Emails and contact form submissions receive responses within 24 hours on working days. Response times increase over weekends, bank holidays, and busy periods.

What information should you include in your email to Vape Connect?

Emails to Vape Connect should include five key details:

  • Full name
  • Contact number or email
  • Order number (for order-related queries)
  • Product name or description of the issue
  • Photos or screenshots (for damaged or faulty items)

Use a clear subject line such as "Order Issue", "Product Question", or "Returns Query".

Does Vape Connect offer phone support?

Yes. Vape Connect offers phone support at +44 7508 654311 during customer support hours. Phone support covers order queries, product questions, troubleshooting, and general vaping questions.

Does Vape Connect offer live chat support?

Yes. Vape Connect offers live chat on its website during support hours. The live chat suits quick questions. For detailed queries, use email or the contact form.

What is the response time of Vape Connect’s contact form?

The response time for Vape Connect’s contact form is 24 hours, but it can take longer depending on the high volume of vape-related queries.

How can I visit Vape Connect?

You can visit Vape Connect at their official address, Lane Ends, 4 Woodplumpton Rd, Ashton-on-Ribble, Preston PR2 2LP.

How can influencers and affiliates get in touch with Vape Connect?

Influencers and affiliates can get in touch with Vape Connect by phone at +44 7508 654311, by email at vapeconnectonline@hotmail.com, through the contact form, or social media channels.

How can you submit feedback or complaints to Vape Connect?

You can submit feedback or complaints to Vape Connect by directly calling at +44 7508 654311 or emailing at vapeconnectonline@hotmail.com.